Faq

We strive to create a truly special concert experience. Our events combine carefully curated repertoires, professional musicians, atmospheric venues, and thoughtful visual details such as lighting and décor. Each concert is designed not just as a performance, but as a musical journey.

The address of the venue can be found in the card of a specific concert.

Most of our concerts last 60 minutes, but some programs are 75 minutes long, also there are programs with intervals. Information about the duration of the event can be found in the event description on our website. Please note that there may be an organisational delay of up to 15 minutes before the performance begins.

Mainly our events have an age restriction 6+. However, this may vary depending on the program and venue. Please check the event description for specific age recommendations. Children require a separate ticket. This allows us to guarantee that every guest, including children, has their own seat and can enjoy the concert comfortably.

VIP tickets usually offer the best seating locations in the venue, such as the front rows or central areas with optimal acoustics and visibility. In some venues, VIP tickets may also include additional benefits. The exact differences depend on the specific concert and venue.

In some situations, we can offer ticket exchanges or vouchers. Availability depends on the specific circumstances and event conditions. Please contact us at info@redevents.world for assistance.

Photo and video policies depend on the venue and performers. In most cases, discreet photography without flash is allowed, but professional filming is not permitted. Please follow the venue’s guidelines during the event.

If you arrive after the concert has started, entry may be temporarily restricted in order not to disturb the performers and other guests. In some cases, latecomers may be seated in alternative available seats and invited to move to their original seats during a suitable pause, if possible. We kindly recommend arriving at the venue in advance to ensure the best experience.

Ticket prices are determined by several factors, including venue rental costs, musicians’ fees, production and technical expenses, and organisational costs. Pricing may also vary depending on seating category and city.

If the concert is cancelled or postponed to a new date, we will inform ticket holders via email as soon as possible and provide available options such as rescheduling or vouchers.

You can reach our support team via email at info@redevents.world or through direct messages on Facebook and Instagram. We are always happy to help.

If you have not received your tickets, please first check your spam or junk folder. If the tickets are still missing, feel free to contact us at info@redevents.world with your order details, and our support team will be happy to assist you as soon as possible.

We would be happy to share such special moments with you! Please contact us in advance at info@redevents.world or send us a message on Facebook or Instagram to discuss the details and possibilities.

You are very welcome to share your feedback on Trustpilot or on our official Facebook page — we truly appreciate your thoughts. If you have a question, concern, or have not received a timely response via email, we kindly ask you to contact us directly via Facebook or Instagram private messages. Our team is always happy to look into your situation and help resolve it.

We are always open to collaborations. Opportunities may vary depending on the concert, venue, or city. Please send your proposal to pr@redevents.uk, and our team will get back to you as soon as possible.

Accessible seating is available at many venues. Please contact us via email info@redevents.world or directly via Facebook or Instagram private messages in advance so we can assist you.